Last updated: October 24, 2025
Look, we get it - nobody actually reads these things. But here's the deal: we're just a local shop in Vancouver who cares about your rides AND your privacy. So here's what we do with your info, written like actual humans.
So here's the thing - we run a performance shop, not some huge corporation. When you walk through our doors at 1247 Industrial Way or shoot us an email, you're trusting us with both your car and your personal details. That trust matters to us.
This privacy policy explains what info we collect, why we need it, and what we do (and don't do) with it. We're based in Vancouver, BC, so we follow Canadian privacy laws - specifically PIPEDA and all that jazz.
Bottom line? We'll never sell your data to some sketchy third party. We're gearheads, not data brokers.
When you work with us, we're gonna need some basic stuff to actually do our job:
Your name, phone number, email - y'know, so we can actually tell you when your car's ready or if we found something weird during a tune. Pretty standard stuff.
Make, model, VIN, mileage, what mods you've already done - basically everything about your ride. Can't tune what we don't know about, right?
What work we've done, when we did it, parts we used. Helps us track your build progress and remember what setup works best for your specific car.
Credit card details, billing address - though we don't actually store your full card numbers ourselves. That goes through our payment processor who's got way better security than us.
IP address, browser type, pages you visit on our site. Nothing creepy, just helps us fix broken links and see which services people are actually interested in.
We're not gonna beat around the bush here - we use your info to run our business and take care of your car:
We won't spam you with daily emails or sell your info to random companies. That's not our style.
Under Canadian privacy laws, you've got some rights when it comes to your personal info. Here's what you can do:
Wanna know what info we've got on you? Just ask. We'll send you a copy within a reasonable timeframe.
If we've got something wrong (like an old phone number), let us know and we'll fix it ASAP.
Want us to delete your data? We can do that, unless we legally need to keep it for tax/warranty reasons.
Don't wanna get our occasional emails? There's an unsubscribe link in every message, or just tell us directly.
To exercise any of these rights, just shoot us an email at info@eldrakarodyssey.info or call (604) 555-7890. We'll handle it without giving you the runaround.
We take security seriously - probably not NSA-level, but pretty darn good for a local shop. Here's what we do:
That said, no system is 100% bulletproof. If there's ever a data breach (knock on wood), we'll let you know right away and tell you what happened.
Physical records are locked up in our office, and we shred stuff when we don't need it anymore.
We don't hoard info forever. Here's roughly how long we keep stuff:
After that, we delete it or anonymize it so it can't be traced back to you.
Sometimes we link to other websites - parts suppliers, manufacturer sites, whatever. Once you click those links, you're on their turf and their privacy policies apply.
We try to only link to reputable places, but we can't control what they do with your info. So read their policies too if you're concerned.
Privacy laws change, our business evolves, so we might update this policy from time to time. When we do, we'll update the date at the top and post it here.
For major changes, we'll probably send an email or post something on social media. But honestly? It's a good idea to check back here occasionally anyway.
Look, if you've got questions about this privacy stuff, or you're worried about something, just reach out. We're real people and we'll give you straight answers.
Email: info@eldrakarodyssey.info
Phone: (604) 555-7890
Address: 1247 Industrial Way, Unit 8, Vancouver, BC V6A 2X3
You can also swing by the shop during business hours. We're always up for a chat, whether it's about privacy or your next build.
GDPR Note: While we're based in Canada, we respect the privacy rights of all our customers. If you're visiting from the EU and have GDPR-related questions, the same contact info above applies.
Complaints: If you think we've mishandled your personal info and can't resolve it with us directly, you can file a complaint with the Office of the Privacy Commissioner of Canada.